Yes, your driver will absolutely contact you before picking up your vehicle. Carriers typically call you a few hours in advance to confirm the pickup time and location. This ensures you’re prepared and available when your vehicle is ready to be loaded.
If you require a larger time window or have special instructions for pickup, let us know during the booking process. We’re here to make this as smooth as possible.
Having trouble reaching the driver? Call our dispatch team at 877-325-7288 and we’ll get it sorted out quickly.
I am the Owner and President of Operations at 2 J’s Auto Transport, with over 12 years of hands-on experience in the vehicle shipping industry. Since starting the company in 2012, I helped thousands of customers move everything from everyday cars to motorcycles, heavy equipment, and oversized loads. I know the ins and outs of auto transport industry, including all the laws and regulations set by USDOT, FMCSA, and local authorities. I built my business around honesty, reliability, and making the process simple for people, especially those shipping a vehicle for the first time.