No, you do not need to pay a deductible if your vehicle is damaged during transport. The deductible listed on the motor carrier’s insurance policy applies to the carrier, not to you as the customer. However, keep in mind that the damage amount must meet or exceed the carrier’s deductible for a claim to be filed.
If you’d like to learn more about the claims process, call us at 877-325-7288 or request a free quote online.
I am the Owner and President of Operations at 2 J’s Auto Transport, with over 12 years of hands-on experience in the vehicle shipping industry. Since starting the company in 2012, I helped thousands of customers move everything from everyday cars to motorcycles, heavy equipment, and oversized loads. I know the ins and outs of auto transport industry, including all the laws and regulations set by USDOT, FMCSA, and local authorities. I built my business around honesty, reliability, and making the process simple for people, especially those shipping a vehicle for the first time.