Yes, someone must be present at both pickup and delivery to release and receive the vehicle. This person doesn’t have to be you, it can be anyone you trust who is at least 18 years old. They’ll need to hand over the keys and sign the Bill of Lading (BOL) during both the initial inspection and final delivery.
I am the Owner and President of Operations at 2 J’s Auto Transport, with over 12 years of hands-on experience in the vehicle shipping industry. Since starting the company in 2012, I helped thousands of customers move everything from everyday cars to motorcycles, heavy equipment, and oversized loads. I know the ins and outs of auto transport industry, including all the laws and regulations set by USDOT, FMCSA, and local authorities. I built my business around honesty, reliability, and making the process simple for people, especially those shipping a vehicle for the first time.